Berman Brothers, a third-generation family-owned business based in Jacksonville, has experienced a significant transformation in its steel division thanks to Headlight Solutions. As the new steel divisional manager, Jesse Spegel, shares, the company previously faced significant logistical challenges, including inefficient routing, reliance on paper tickets, and manual mapping.
Before Headlight Solutions
Before Berman Brothers utilized Headlight Solutions it was a logistical nightmare!
- Inefficient routing: Relying on a handful of employees with in-depth market knowledge for route planning.
- Paper-based processes: Manual creation and management of paper tickets.
- Manual mapping: Using Google Maps for route planning, a time-consuming process
After Headlight Solutions
After Berman Brothers utilization of Headlight Solutions it has been a streamlined operation!
- Same day truck loading: Real-time order tracking allows for efficient loading and dispatch.
- Eliminates lost orders: Digital tracking prevents the less of orders due to misplaced paperwork!
- Improving dirver efficiency: Optimized routes and updated tracking of drivers increased the driver productivity.
Spegel highlights that Headlight Solutions has been a “game-changer” for the company, with positive feedback from the general manager, drivers, and sales team. The ability to track drivers in real-time has significantly improved customer service and communication. Moreover, the software has helped Berman Brothers embrace technology and enhance overall business efficiency.
Boost Efficiency with Headlight Solutions
Headlight Solutions has brought a multitude of benefits to Berman Brothers. Operational efficiency has skyrocketed with streamlined processes and real-time order tracking. Customer service has soared due to the ability to track drivers in real-time, enabling improved communication and faster response times. Driver productivity has also experienced a significant boost through optimized routes and real-time tracking. These combined advantages position Berman Brothers to effectively compete with larger companies in the steel market.
Spegel encourages other businesses considering Headlight Solutions to take the plunge, emphasizing the positive impact it has had on Berman Brothers. The company’s partnership with Headlight has been exceptional, with strong support and a focus on building relationships.
By adopting Headlight Solutions, Berman Brothers has positioned itself for growth and success in the competitive steel market. The company is now equipped to handle increased order volume and deliver exceptional service to its customers.